Data Protection Complaints Procedure
Karen Morrill Celebrant
Love • Life • Legacy
Last updated: June 2026mpact.
Introduction
Karen Morrill Celebrant is committed to handling personal information responsibly, respectfully and in accordance with UK data protection legislation.
If you have concerns about how your personal information has been collected, stored, used or shared, I encourage you to raise them with me so that they can be investigated and resolved promptly.
This procedure explains how data protection concerns and complaints will be handled.
How to Raise a Concern
If you have a question, concern or complaint regarding your personal information, please contact:
Karen Morrill Celebrant
Email: hello@karenmorrillcelebrant.co.uk
Please provide as much information as possible, including:
Your name and contact details
A description of your concern or complaint
Any relevant dates or supporting information
Details of the outcome you are seeking
What Happens Next?
Upon receiving your concern or complaint:
I will acknowledge receipt as soon as reasonably practicable.
I may contact you if further information is required to understand the issue.
The matter will be investigated fairly and confidentially.
Where appropriate, I will explain the findings and any action taken.
Timescales
I aim to acknowledge concerns and complaints within 30 days of receipt.
Most matters can be investigated and resolved more quickly, however some complaints may require additional time depending on their complexity.
Where this is the case, I will keep you informed of progress.
Possible Outcomes
Following investigation, I may:
Provide an explanation or clarification
Correct inaccurate information
Update or amend records where appropriate
Take steps to improve procedures
Explain why no further action is considered necessary
Confidentiality
All complaints will be handled confidentially and only shared with those who need to be involved in investigating and resolving the matter.
If You Remain Dissatisfied
If you are not satisfied with the outcome of your complaint, you have the right to contact the Information Commissioner's Office (ICO), the UK's independent authority for data protection matters.
Information about how to raise a concern with the ICO can be found at:
Review of this Procedure
This procedure will be reviewed periodically and updated where necessary to reflect changes in legislation, guidance or business practice.
Contact
For any questions relating to this procedure, please contact:
Karen Morrill Celebrant
Email: hello@karenmorrillcelebrant.co.uk