Introduction

Karen Morrill Celebrant is committed to protecting personal information and keeping it only for as long as necessary.

This policy explains how long personal information is typically retained and how it is securely disposed of when it is no longer required.

Retention periods are based on legal requirements, business needs and good professional practice.

Enquiries

Information provided through website contact forms, email enquiries and initial consultations will normally be retained for up to 12 months from the date of the last contact.

This allows sufficient time for couples and families who may return at a later date.

Where no booking is made and there is no ongoing communication, the information will be securely deleted.

Booking Forms and Client Agreements

Signed booking forms, contracts and related correspondence will normally be retained for 6 years following the ceremony date.

This supports legal, contractual and financial record-keeping requirements.

Ceremony Questionnaires and Planning Documents

Questionnaires, planning notes, draft scripts and ceremony preparation documents will normally be retained for 3 years following the ceremony.

This allows reasonable time for follow-up enquiries, amendments, testimonials or professional record keeping.

Where practical, information no longer required will be securely deleted earlier.

Final Ceremony Scripts

Final ceremony scripts may be retained for up to 3 years following the ceremony date.

Scripts may be anonymised and used for personal reference, professional development or training purposes.

No identifiable information will be shared without permission.

Photographs and Testimonials

Photographs, testimonials and reviews that clients have given permission to use may be retained until that permission is withdrawn.

If consent is withdrawn, future use will cease. Information already published may not always be possible to remove from third-party platforms.

Financial Records

Invoices, payment records and related financial documents will normally be retained for 6 years in accordance with HM Revenue & Customs requirements and standard accounting practice.

Some records may be retained for longer where required by law.

Email Correspondence

Relevant email correspondence may be retained for up to 3 years following a ceremony or service.

Routine correspondence that is no longer required will be deleted periodically.

Website Information

Information submitted through website forms will be retained only for as long as necessary to respond to enquiries and provide services.

Website analytics and cookie data are managed in accordance with the website provider's retention settings and Privacy Policy.

Secure Disposal

When information is no longer required, it will be securely deleted, destroyed or anonymised.

Paper records will be shredded or otherwise securely destroyed.

Electronic records will be permanently deleted from business systems where reasonably practicable.

Review of this Policy

This policy will be reviewed periodically and updated where necessary to reflect changes in legislation, business practice or technology.

Contact

If you have any questions about this Data Retention Policy, please contact:

Karen Morrill Celebrant
Email: hello@karenmorrillcelebrant.co.uk

Love • Life • Legacy